At Minimog Fashion Store, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your items in a timely manner, and we are committed to ensuring that your order is delivered to you as quickly as possible.
Processing Time:
Once you place an order with us, our dedicated team works diligently to process and prepare your items for shipping. Our standard processing time is 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
We offer a variety of shipping methods to cater to your needs. The available options will be displayed at checkout, and you can choose the one that best suits your requirements. Our shipping partners include reputable carriers such as UPS, FedEx, and DHL, ensuring reliable and secure delivery of your package.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. To provide you with the most accurate shipping cost, please enter your shipping address during the checkout process. We offer competitive shipping rates to ensure that you receive the best value for your money.
Estimated Delivery Time:
The estimated delivery time will depend on the shipping method you choose and the destination of your order. As a general guideline, domestic orders typically arrive within 3-5 business days, while international orders may take 7-14 business days to reach you. Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs clearance procedures or unforeseen delays.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to track the progress of your package and stay updated on its estimated delivery date. Simply click on the tracking link provided in the email or enter the tracking number on our website to access real-time updates on the whereabouts of your order.
International Shipping:
We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total cost of your order. We recommend contacting your local customs office for more information on the applicable fees and regulations.
Shipping Restrictions:
While we strive to offer worldwide shipping, there may be certain restrictions on specific items due to legal or logistical reasons. These restrictions may vary by country and are subject to change. If an item in your order is restricted for shipping to your location, we will notify you promptly and provide alternative options if available.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team at happytohelp@foxecom.com immediately. We will work closely with our shipping partners to resolve the issue and ensure that you receive a satisfactory resolution.
Customer Support:
If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide the necessary information to make your shopping experience with us a pleasant one.
Thank you for choosing Minimog Fashion Store. We appreciate your trust in us and look forward to serving you with exceptional products and services.